The theme of teaching competence has been much discussed in academic circles. In the accounting area, more specifically, improvements has been increasing since 2007 with some changes in Brazilian Corporate Law and their convergence with international standards. The expansion of Brazilian higher education also happened in the last few years, with consequent changes in the IES. In this scenario, the quality of education offered to future professionals has become troublesome because it is more and more demandable by the market. Within such a context, this study aims to assess the Accounting courses students’ degree of satisfaction and expectation regarding their teachers’ teaching competence. A questionnaire has been applied to students of the following institutions: UFPR, UTFPR and UFMG. An amount of 202 responses have been obtained were validated through the AFE and Cronbach's Alpha. The responses indicate students regularly satisfied (4.76) with their professors, but with expectations higher than those experienced in their courses (7.20). The skills of teamwork and creativity among teachers are the worst points evaluated from the viewpoint of satisfaction, while ethics is the best one. With regard to students’ expectations, the full content domain is the most expected one. . The sample comprises mostly young and female people. Women are more satisfied and they expect more from their teachers. In relation to the IES, the expectations are similar; but there is a statistically significant difference regarding satisfaction: students from UTFPR are more satisfied; the ones from UFMG and UFPR, less.
Key words
Competence, accounting, satisfaction, expectation and students.
Antonelli, R., Colauto, R. y Cunha, J. (2012). Expectativa e Satisfação dos Alunos de Ciências Contábeis com Relação às Competências Docentes. REICE. Revista Iberoamericana sobre Calidad, Eficacia y Cambio en Educación, 10 (1), pp. 74-91.
http://www.rinace.net/reice/numeros/arts/vol10num1/art5.pdf. Cited (Date).
